Say What? Talking With Clients and Your Team

PROFESSIONAL DEVELOPMENT WEBINAR

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Date: 22nd September 2026, 7pm AEST.

Level: This webinar is useful for student and qualified VNs alike and will be presented at Cert II-III level.


Say What? Talking With Clients and Your Team

Great care starts with great communication. This session focuses on two key skills: executing clear clinical handovers and navigating challenging client conversations. Through real case discussions, you’ll learn practical techniques to build trust, demonstrate empathy, and handle complex situations with absolute professionalism.


This webinar will be delivered via Zoom.

  • You will need to download and install Zoom prior to attending the webinar. Zoom is free.
  • We actively encourage participation, including video and audio, to maximise learning.
  • Zoom will email you an invitation on the morning of the webinar with instructions and links to join. Check your spam folder too.

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